Sindh Minister for Energy, Planning and Development Syed Nasir Hussain Shah on Thursday paid a surprise visit to the Head Office of K-Electric on public complaints and directed KE officials to take immediate and practical measures for the redressal of citizens’ grievances in order to provide relief to the public, Associated Press of Pakistan reported.
According to a statement, the minister expressed serious concern over prolonged load-shedding and said that due to rains, tripping of feeders causes severe difficulties for citizens; therefore, KE staff and machinery must remain mobilized on an emergency basis.
He instructed KE to prepare a comprehensive plan for timely repair and restoration of feeders and emphasized that complaint centers should be fully activated to promptly resolve public issues.
Nasir Shah stated that uninterrupted power supply is a fundamental right of the people while prolonged power outages are not only disrupting the daily lives of citizens but also severely affecting the supply and drainage of water from pumping stations.
KE officials assured the provincial minister that the company would further improve its services and utilize all available resources to ensure timely redressal of complaints.
On the occasion, the Sindh Energy Minister announced that he would once again pay a surprise visit to KE’s Head Office to review the measures taken for addressing public grievances.
It is pertinent to mention that the city plunged into darkness on Tuesday after heavy downpour which crippled the life in the metropolis. The citizens braved power outage for long hours with some neighbourhoods bore the brunt of the situation and remained out of electricity for two days.
Though the power supply has been restored in most areas of the city, some localities are still experiencing intermittent power outages.
